Data Protection Policy

789com Privacy Policy — our firm commitment to protecting your information

Your personal data at 789com is held to the highest security standards. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept safe.

Last Updated: January 2026
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Language: English
Latest Version

789com respects your privacy. Your data is never sold to third parties.

Core Privacy Principles

How 789com Protects Your Privacy

A quick overview of the six key aspects of our Privacy Policy

SSL Encryption Protection

All data transfers at 789com are secured with 256-bit SSL encryption. Your information cannot be intercepted or read in transit.

Identity Verification (KYC)

The KYC process at 789com exists solely to protect your account. All submitted documents are stored on secure servers.

Secure Data Storage

All your data at 789com is stored in encrypted databases, with multiple active security layers in place to prevent unauthorized access.

No Selling of Data to Third Parties

789com never sells your personal data to advertisers or third parties. Your privacy is not a product.

Your Data, Your Control

At 789com, you can view, correct, or request deletion of your data at any time. Your data belongs to you.

Cookie Transparency

789com is transparent about which cookies it uses and why. You can manage your cookie preferences at any time.

789com Privacy Policy — Full Details

January 2026
Important: By creating an account or using the 789com platform, you are deemed to have read and fully accepted this Privacy Policy.

1 Introduction & Definitions

789com (www.789com.xyz) is an online betting and gaming platform serving users in Bangladesh. The 789com Privacy Policy reflects our clear commitment to protecting your personal information.

In this policy, "personal data" refers to any information that can directly or indirectly identify you — such as your name, mobile number, email address, date of birth, and financial transaction details. 789com uses this information solely for the purpose of providing you with its services.

789com believes transparency is the foundation of trust. This policy clearly explains what data we collect, why we collect it, and how it is stored. If you have any questions, reach out to the 789com support team — we are always here to help.

This Privacy Policy of 789com Terms & Conditions should be read alongside this document. Together, both documents form the complete foundation of your relationship with 789com.

2 What Data We Collect

789com collects only the information necessary to provide its services. The table below shows what types of data are collected:

Data Type Example Collection Period
Identity Information Name, date of birth, national ID number At the time of registration and KYC verification
Contact Information Mobile number, email address At the time of account registration
Financial Information Mobile Banking/Nagad/Rocket number, transaction history At the time of deposits and withdrawals
Usage Data Gaming history, betting records, login timestamps During platform usage
Device Information IP address, device model, browser information Automatically

789com never collects your bank account password, PIN, or full card number. No 789com representative will ever ask for this information by phone or chat.

Warning: If anyone claiming to be from 789com asks for your password or PIN, notify our support team immediately. This may be a fraudulent attempt.

3 Purpose of Data Use

789com uses your data only for specific, defined purposes. It is never used beyond those purposes:

  • Account Management: To create, verify, and manage your 789com account.
  • Service Delivery: To provide Sports Betting, Live Casino, Fish Game, and other gaming services.
  • Financial Transactions: To process deposits, withdrawals, and bonuses.
  • Customer Support: To address your complaints and inquiries.
  • Security: To prevent fraud, money laundering, and other illegal activities.
  • Legal Obligations: To comply with legal requests from the relevant authorities.
  • Service Improvement: To improve the 789com platform and enhance user experience.
  • Promotional Communications: Only to send you offers and updates with your consent.
Your Control: If you no longer wish to receive promotional messages from 789com, you can opt out at any time by contacting our support team.

4 Data Storage & Security Measures

789com protects your data with industry-leading security technology. Our security infrastructure is outlined below:

  • Encryption: All data is secured with 256-bit AES encryption.
  • SSL Certificate: The entire 789com website runs on HTTPS protocol.
  • Firewall: An advanced firewall system prevents unauthorized access.
  • Regular Audits: 789com's security systems are regularly audited by independent third parties.
  • Restricted Access: Only authorized personnel have access to sensitive information.

789com retains your data for as long as your account remains active. After closure, certain information may be kept for a defined period to meet legal obligations. Once that period expires, your data is securely deleted.

Data Protection Guarantee: 789com servers are hosted in top-tier data centers with 24/7 monitoring and physical security measures in place.

5 Sharing Data with Third Parties

789com never sells your personal data. However, limited information may need to be shared in certain circumstances:

  • Payment Processors: Necessary data is shared with payment providers such as Mobile Banking, Nagad, and Rocket to process transactions.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Technology Partners: Technology service providers operating the platform may access certain data under contractually binding confidentiality agreements.

All third parties processing data on behalf of 789com are bound by contractual agreements that meet our privacy standards. 789com ensures that these partners handle your data with the utmost care.

789com never sells or rents your data to advertising companies, data brokers, or marketing agencies.

6 Cookie Policy

789com uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

789com uses the following types of cookies:

  • Essential Cookies: Required to keep the website running properly and maintain your active login session. Without these, 789com will not function correctly.
  • Functional Cookies: Remembers your preferences and settings, such as language selection.
  • Analytics Cookies: To understand how users interact with 789com. This data is fully anonymized.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain 789com features.

7 Your Rights

As a 789com user, you have the following rights over your personal data:

  • Right to Access: You can request to know what personal information 789com holds about you.
  • Right to Rectification: You may correct any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may request that the use of your data for specific purposes be stopped.
  • Right to Portability: You can receive your data in a portable format.
  • Right to Object: You may object to the processing of your data for specific purposes.

To exercise any of these rights, contact the 789com support team. We will process your request within 30 days.

Please note: Some requests may not be fully fulfilled due to legal obligations. In such cases, 789com will inform you of the reason.

8 Privacy Protection for Minors

789com's services are intended for individuals aged 18 and above. 789com does not knowingly collect data from minors.

If we are notified that a minor has created an account on 789com, we will immediately close that account and delete all associated data. If you believe your child is using 789com, please contact our support team right away.

A Note for Parents: Minors are strictly prohibited from accessing 789com. Please monitor internet use within your household and, if necessary, Responsible Gaming View the page.

9 Privacy Policy Updates

789com may update this Privacy Policy as needed. If significant changes are made, we will notify you through the following channels:

  • 789com publishes notices on its website.
  • By sending a notification to your registered email.
  • By updating the "Last Updated" date at the top of this page.

Continued use of 789com after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree with the new policy, you may request closure of your 789com account.

We recommend visiting this page regularly, especially if you are an active 789com user.

10 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact 789com:

  • Email: [email protected]
  • Live Chat: Via live chat directly on the 789com website.
  • Support Hours: 7 days a week, 24 hours a day.

789com takes every privacy-related complaint seriously. We process each complaint within 30 days and keep you informed of the outcome.

For a faster resolution: When reaching out, please have your account ID and full details of your complaint ready.
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